Cancellation Policy

Posh Lash New Cancellation Policies:

Because we have been receiving many no shows and short notice cancellations, we are changing our cancellation policy. Starting on August 1st, 2015, it will be required to leave a credit card on file to book an appointment with Posh Lash Lounge.

Please inform us as soon as possible if we must cancel the appointment.  We require 24 hours cancellation notice for no charge on a regular business day.

 

Within 24 hours notice there is a $25 cancellation fee.

Within 12 hours notice 50% charge of appointment.

No shows 100% charge of appointment.

Your credit card will be charged.

It is very important to be on time for the appointment.  It you arrive late we will not have enough time to provide the correct full service for the best results.

For a fill and full set, the maximum late time is 15 minutes.  If passed the 15 minutes we will charge the credit card as a 100% no show fee.

Mini fills have a maximum late time of 5 minutes.  If pass the 5 minutes mark we will charge as a 100% no show fee.

These late times are to ensure that you receive a full service, and to ensure that your techs are on time for your appointments.  Thank you for understanding. If you have any questions please call the studio at 780 467 9994.